Privacy Policy
Last update: 01/09/2024
Welcome to Holistic Care and Well-being. We place great importance on the protection of your personal data. This privacy policy explains how we collect, use, protect, and share your personal information as part of our holistic care services and the sale of dietary supplements.
1. Information we collect
We collect different types of information when you use our site:
- Personal information:
When you create an account, make a purchase, or schedule an appointment for services, we collect information such as your name, email address, phone number, mailing address, and payment details.
- Données de navigation :
We collect information about how you use our site, such as the pages you visit, your IP address, and cookies to improve your user experience.
- Health data :
In case of holistic consultation or care, we may collect information about your physical or mental well-being. This information is strictly confidential and used only to provide you with a personalized service.
2. Use of your information
We use your personal data to:
Process your orders and deliver the purchased dietary supplements.
Manage your appointments for holistic care.
Provide you with personalized advice based on your health needs.
Communicate with you about our offers, promotions, or special events (with your consent).
Improve our services, analyze the use of the site, and optimize your online experience.
3. Sharing of your information
Your personal information is never sold to third parties. However, we may share it in the following cases:
With payment partners to process your transactions securely.
With service providers (such as carriers) to fulfill your orders.
If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
4. Protection of your data
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, modification, disclosure, or destruction. Payment transactions are encrypted using secure protocols (e.g., SSL).
5. Your rights
You have the right to:
Access, correct, or delete your personal information by contacting us directly.
Object to the use of your data for marketing purposes by unsubscribing from our communications.
Request the restriction of the processing of your data in certain cases.
6. Data retention
We keep your personal data for as long as necessary to fulfill the purposes described in this policy, or to comply with legal obligations.
7. Cookies and similar technologies
Our site uses cookies to improve your user experience. You can configure your browser to refuse certain cookies, but this may affect some features of the site.
8. Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the date of the last update. We encourage you to regularly check this page to stay informed of changes.
Contact us
For any questions regarding this privacy policy or your personal data, you can contact us at the following address:
Email: contact@frederic-tanan.com
Phone: +228 98 74 89 89
Address: 18 BP 471 LOME - TOGO
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This privacy policy aims to inform you about how your personal data is used and protected in the context of our holistic care services and the sale of dietary supplements. Your trust is essential to us, and we take every measure to protect your information.
